Welcome to Smiling Stone. These Terms of Service apply to your use of smilingstonejewels.com and to every purchase you make from us. By using our website or placing an order, you agree to these Terms. Please read them carefully.
1. About Us
Smiling Stone is an online jewelry store based in New York, United States, offering lab-grown diamond and moissanite jewelry. You can contact us at smilingstone553@gmail.com or +1 (878) 545-2355.
2. Eligibility
By placing an order, you confirm that you are at least 18 years old, or that you are using our store with the involvement of a parent or guardian.
3. Products
- We make every effort to show our jewelry accurately. Because many pieces are handcrafted and screens display colors differently, small variations in color, size or appearance may occur.
- Carat weights and measurements are approximate and may vary slightly.
- We may update, change or discontinue products at any time without notice.
4. Pricing & Payment
- All prices are shown in US Dollars (USD). Applicable sales taxes are calculated at checkout.
- We may change prices at any time. The price you pay is the price shown when you place your order.
- If a product is listed at an incorrect price because of an error, we may cancel the order and refund you in full.
- Payment must be completed through our secure checkout. See our Payment Policy.
5. Orders
Your order is an offer to buy. We accept it when we confirm it by email. We may decline or cancel an order – for example, if a product is unavailable or a payment looks suspicious – and we will refund any payment in full.
6. Custom & Made-to-Order Pieces
Pieces made to your specifications, such as a chosen ring size, engraving or custom design, are created especially for you. Please check your details carefully before ordering. These items may not be eligible for return unless they are faulty, as explained in our Return & Exchange Policy.
7. Shipping & Delivery
Orders are shipped as described in our Shipping Policy. Delivery times are estimates and may be affected by events outside our control, such as customs checks, weather or carrier delays.
8. Returns & Exchanges
Returns and exchanges are handled according to our Return & Exchange Policy.
9. Intellectual Property
All content on this website – including our logo, photos, text and designs – belongs to Smiling Stone or its licensors and may not be copied, reproduced or used without our written permission.
10. Privacy
We collect and use your personal information as described in our Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by law, Smiling Stone is not liable for any indirect or consequential loss arising from your use of our website or products, and our total liability for any order is limited to the amount you paid for that order. Nothing in these Terms limits any rights you have under applicable consumer protection laws.
12. Governing Law
These Terms are governed by the laws of the State of New York, United States. Any disputes will be handled by the courts of New York, unless the law of your country of residence requires otherwise.
13. Changes to These Terms
We may update these Terms from time to time. The version posted on this page at the time of your order applies to that order.
14. Contact Us
Questions about these Terms? Email smilingstone553@gmail.com, call +1 (878) 545-2355, or visit our Contact page.