FAQs

1. What makes Smiling Stone jewelry unique?

At Smiling Stone, we craft jewelry with lab-grown diamonds and moissanite that sparkle with the same brilliance as mined diamonds, but are sustainable, ethical, and affordable. Every piece is designed with precision and love.

2. Are lab-grown diamonds real diamonds?

Yes! Lab-grown diamonds have the same physical, chemical, and optical properties as mined diamonds. The only difference is their origin – they are created in a controlled environment, making them eco-friendly and conflict-free.

3. What is moissanite, and how does it compare to diamonds?

Moissanite is a rare gemstone that closely resembles diamonds but has an even higher brilliance. It is durable, affordable, and an excellent alternative for those who want stunning sparkle without the high cost.

4. How do I know the quality of my jewelry?

Each piece of Smiling Stone jewelry undergoes strict quality checks. Our diamonds and moissanite come with proper certification and assurance of authenticity, giving you complete peace of mind.

5. Do you provide customization?

Yes! We offer custom jewelry services so you can create a unique piece that perfectly matches your style and occasion.

6. How do I take care of my jewelry?

  • Keep jewelry in a soft pouch or box when not in use.

  • Avoid harsh chemicals, perfumes, or water exposure.

  • Gently clean with a soft cloth for lasting brilliance.

7. Do you ship internationally?

Yes, Smiling Stone proudly serves customers worldwide. Shipping details and timelines vary by country, and you’ll receive full tracking information once your order is dispatched.

8. What is your return or exchange policy?

Customer satisfaction is our priority. If you are not fully happy with your purchase, we offer easy return and exchange options (terms & conditions apply).

9. How can I contact Smiling Stone?

You can reach us through our Contact Us page, email, or customer care helpline. Our support team is always ready to help you.