Privacy Policy

At Smiling Stone, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Processed securely through trusted payment gateways (we do not store card details).

  • Website Usage Data: IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Communicate updates, offers, and promotions (if you opt-in).

  • Improve our website, products, and services.

  • Provide customer support and resolve queries.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • Information may be shared only with trusted service providers (e.g., courier partners, payment processors) to complete your transactions.

  • We may disclose information if required by law or to protect our rights.

4. Data Security

  • We use industry-standard encryption and security measures to protect your data.

  • While we strive for complete security, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience and analyze site traffic.

  • You can adjust your browser settings to disable cookies, though some features may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Opt-out of marketing communications at any time.

  • Request deletion of your data (subject to legal and business obligations).

7. Third-Party Links

Our website may contain links to third-party websites. Smiling Stone is not responsible for the privacy practices or content of those sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For questions about this Privacy Policy or your personal information, please contact us through our Contact Us page or via email.